Introduction
At VividGen, protecting your privacy is a top priority. We comply with applicable laws and regulations to ensure your data is collected and used responsibly when you access our app and related services.
Please note that third-party services accessed through VividGen have their own privacy policies, which we encourage you to review separately. This policy applies only to data collected within the VividGen app.
Information We Collect
- Platform Usage Data: Interaction details such as browsing, editing, sharing, and downloads.
- Device & Log Data: Includes device model, OS version, IP address, language settings, advertising ID, and service logs.
- Feedback: Messages and contact details provided when reaching out for support.
- Face Data: We do not collect, store, share, or retain any face data or biometric identifiers. When you upload a photo to generate a video, facial feature points are processed temporarily and entirely on-device. All processing data and the original photo are permanently deleted immediately after the video is generated (usually within seconds). No face data ever leaves the processing pipeline, and nothing is logged or stored.
Permissions
We may request access to:
- Storage: For saving and reading media.
- Internet: To access and download resources.
Use of Data
Your data may be used to improve features, ensure platform security, deliver important updates, and comply with legal obligations.
Data Deletion
You can clear data in the app settings or by uninstalling VividGen. Once deleted, data cannot be recovered.
Cookies & Tracking
We use cookies and third-party tools for analytics, advertising, and personalization. You may disable cookies via your browser, though some features may not function properly.
Retention & Sharing
Personal data may be stored for up to 48 months or as required by law. We do not sell personal data, and sharing occurs only with trusted providers or under legal obligations.
Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or transfer of your data, and withdraw consent where applicable.
Children’s Privacy
VividGen is not intended for users under 18. If we learn of data collected from minors, it will be deleted promptly.
Security
We implement encryption and industry-standard safeguards to protect your data, though no system is completely secure. In case of a breach, we will notify you as required by law.
Updates
We may update this Privacy Policy from time to time. Updates are effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy, contact us at: Wafjidradsel@icloud.com